Training for professionals

Plans to reintroduce face-to-face delivery from September are being reviewed and will be subject to safe working in line with government guideline on COVID-19 and risk levels. Updates will be posted here and through our e-bulletin.

In the meantime, we will continue to offer a substantial webinar programme for individual attendance. We can also arrange webinars for delivery to groups of staff, including basic tailoring where appropriate. Please contact nhastraining@shelter.org.uk with any requests or queries.

July & August Webinar Schedule
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NHAS FREE Training

We provide FREE specialist support and training to local authorities, voluntary agencies and public authorities. Our programme of training is designed in response to the latest developments in housing and homelessness, and is aimed at frontline staff that work with people who are dealing with housing or homelessness related issues.

What courses are available?

Our courses are a mix of face-to-face training, bitesize e-learning, webinars and face-to-face briefings. You can view and book onto our scheduled face-to-face courses and online training through our online booking portal.

Don't have a training account yet? Please check the 'Set up a Training Portal Account' instructions at the bottom of this page.

Group training at your own venue

If you have between 8 and 16 delegates you can arrange for an in-house face-to face training course or briefing for your team - all we ask is that you provide a suitable training venue. You can find out more about what we can offer, and how to arrange in-house training using the menu on the right.

Join The Mailing List & Stay Up To Date

If you don’t already receive emails about our training click here to sign up to our mailing list.

 

How to book

Step 1: Set up a Training Portal Account

All scheduled face-to-face courses, briefings, webinars and e-learning courses can be booked through our online portal. You will need your unique training user ID and password to book.

If you don't yet have an account please send an email to nhastraining@shelter.org.uk stating your full name, organisation and postcode.

If you already have an account, please go to step 3.

Step 2: Download Our Portal Guides

Manager Portal Guide
If you are a manager and will be using the booking portal to book your staff onto courses then read the Manager Portal Guide. Within your manager portal you can review the course bookings you have made, create new users within your account, book courses for your users, view training history, and run reports.

Learner Portal Guide
The Learner Portal is the view of the booking portal that users (who are not designated as managers/account managers) will see when they log in. Within a user portal the learner can search for courses to book, view courses they are booked on to, book on to bitesize elearning and more.

Step 3: Book a Course

You will need your unique training user ID and password to book.

All scheduled face-to-face courses, briefings, webinars and e-learning courses can be booked through our self-service online portal. Click here to access the online booking portal and make a booking.

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