X

Member Sign-in

Exclusive service area for local authorities, bureaux and voluntary agencies.

Forgotten your username or password? e-mail us

National Homeless Advice Service

Who can use NHAS?

The list of services who can use NHAS has got bigger.

See the list

Advice on the Homelessness Reduction Act

If you have any questions relating to the Homelessness Reduction Act and how this impacts on your clients, contact our team of expert advisers via phone, email or webchat.

Log In

Does your client have arrears on a loan secured on their home?

Get advice from the NHAS housing debt specialists.

Log In

Homelessness Reduction Act training

Local Authorities can get up to speed with the latest on the Homelessness Reduction Act through our face to face course. Click on the link to find out more:

HRA course information

NHAS Bitesize

NHAS Bitesize has moved over to our training booking system, Accessplanit. If you haven't yet created your training account, email us to get started on the Bitesize elearning.

Email us

Chat online

Talk to a housing professional online using our Webchat, click on 'chat with us' to start talking to an adviser.

More about webchat

Training booking system changes

There have been changes to how you book onto training.

Read more about the changes

Advice on the Homes (Fitness for Human Habitation) Act 2018

If you have any queries on the new Act that comes in to effect from 20th March 2019 – our trained housing advisers are ready to assist via phone, email or webchat.

Log In

Welcome to the National Homelessness Advice Service (NHAS) Website.

​We provide FREE expert advice, training and support to housing professionals working in local councils, voluntary advice agencies, local Citizens Advice and public authorities in England.

If you are a member of the public seeking housing advice, please click here.

What we do.

Word from our members

This is the first time I have done a webinar and was surprised at how easy it was to join in, information was clear and well delivered. Having 2 trainers worked well so did the quizzes. Slides are well written; they are easy to follow, concise, logical and will be a useful reference guide in the future.Webinar delegate

This was excellent training and I benefited from meeting other practitioners and learning how other areas work and what resources they have available.Face to face course delegate

Succinct, thorough and pertinent expert advice. Really brilliant. I couldn't find it in books. thanks so much - you've prevented someone becoming homeless.Housing Second Tier Service referrer

I used the webchat service and was extremely impressed. The adviser who attended my chat was extremely helpful and informative, I will not hesitate to recommend and use this service again should I need to. Thank you again, brilliant service.Webchat user

Astounding service-- strong and thoughtful advice delivered coherently by phone and later in email. So pleased something like this exists.Consultancy Line user