Membership Login Removed

New

We have removed the membership login requirement for our website, opening up access to all of our advice, training and information, making it even easier to access the help that you need.

More Info
Membership Login Removed

New webinars now available

New

We have added a large number of new topics to our existing suite of webinars whilst our face-to-face courses are suspended, so that you can continue to keep your knowledge up to date during this time of rapid change.

More Info
New webinars now available

Webchat open 8am–6pm, Mon to Fri

New

We have temporarily extended the opening hours of our online chat service to make it even easier for you to access the support you need. You can now chat with our expert advisers from 8am. Just click on the ‘Chat with us here’ button above to get started.

More Info
Webchat open 8am–6pm, Mon to Fri

Plymouth Roadshow Cancelled

Updated

Sadly, we’ve had to take the decision to cancel the Plymouth Roadshow in light of the ongoing coronavirus restrictions. Thanks to those who had booked on and to our excellent speakers for bearing with us. We look forward at seeing you at a future event!

More Info
Plymouth Roadshow Cancelled

Welcome to the National Homelessness Advice Service

Here to help you support people with housing issues

We provide FREE expert advice, training and support to professionals working in local authorities, voluntary advice agencies and public authorities in England.

Funded by the Ministry for Housing, Communities and Local Government (MHCLG) and delivered by Shelter, our team is here to help you deal with a wide range of issues that can impact on an individual's housing situation, delivered in a way that is tailored to your level of knowledge and that can be practically applied in your role.

You don't need to be a housing adviser to use our services, so why not take a look at our eligibility criteria to see if you or your organisation could benefit from our expert advice and training?

For members of the public seeking housing advice, please click here for further information about the services and resources available to you.

What We Do

Training

FREE expert training on a range of housing and homelessness topics, face-to-face and online.

More Info

Advice

A FREE 2nd tier, expert advice service for housing, homelessness and housing debt enquiries.

More Info

Factsheets

FREE public advice factsheets and guides on a range of housing, homelessness and benefits topics.

More Info

Events

Our FREE learning events facilitate networking, problem solving & the sharing of good practise across sectors.

More Info

Latest News

Read All News
View Training Courses
Scroll To Top