Welcome to the National Homelessness Advice Service (NHAS) Website.

​We provide FREE expert advice, training and support to housing professionals working in local councils, voluntary advice agencies and local Citizens Advice in England.

If you are a member of the public seeking housing advice, please click here.

What we do.

Word from our members

I used the webchat service and was extremely impressed. The adviser who attended my chat was extremely helpful and informative, I will not hesitate to recommend and use this service again should I need to. Thank you again, brilliant service.Webchat user

News & Updates

• Benefit cap deemed unlawful for lone parents with children under 2
• Fair treatment of mortgage customers in payment shortfall - review period and customers in scope
• Updated ex-service personnel guide
• The fair treatment of mortgage customers in payment shortfall: impact of automatic capitalisations
• DCLG letting agent fees consultation

External Links

• Shelter
• Citizens Advice - housing self help
• NPSS Gold Standard Challenge
• Homeless
• Crisis
• Search for a court or Tribunal
• Women's Aid
• Council Tax Help
• Advice Services Transition Fund