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National Homeless Advice Service

Face-to-Face Training Cancelled Until Further Notice

Following on from the government’s announcements on the 16th March, it is clear we are now entering a new phase of the coronavirus pandemic. We therefore feel it is best to cease delivery of all face-to-face training until further notice.

We will continue to offer webinar and e-learning and aim to introduce further topics in the course of the next couple of weeks.

Coronavirus

Keep up to date with the latest news, articles and guidance around Coronavirus on our news page.

Latest Covid-19 Guidance

Face-to-Face Training Cancelled Until Further Notice

Following on from the government’s announcements on the 16th March, it is clear we are now entering a new phase of the coronavirus pandemic. We therefore feel it is best to cease delivery of all face-to-face training until further notice.

We will continue to offer webinar and e-learning and aim to introduce further topics in the course of the next couple of weeks.

Are You Worried About Your Mortgage Guide

This guide is for homeowners who have fallen behind with their mortgage payments or are worried about an interest rate change

Download

Coronavirus

Keep up to date with the latest news, articles and guidance around Coronavirus on our news page.

Latest Covid-19 Guidance

Face-to-Face Training Cancelled Until Further Notice

Following on from the government’s announcements on the 16th March, it is clear we are now entering a new phase of the coronavirus pandemic. We therefore feel it is best to cease delivery of all face-to-face training until further notice.

We will continue to offer webinar and e-learning and aim to introduce further topics in the course of the next couple of weeks.

Advice on the Homes (Fitness for Human Habitation) Act 2018

If you have any queries on the new Act that came in to effect on 20th March 2019 – our trained housing advisers are ready to assist via phone, email or webchat.

Log In

Face-to-Face Training Cancelled Until Further Notice

Following on from the government’s announcements on the 16th March, it is clear we are now entering a new phase of the coronavirus pandemic. We therefore feel it is best to cease delivery of all face-to-face training until further notice.

We will continue to offer webinar and e-learning and aim to introduce further topics in the course of the next couple of weeks.

Coronavirus

Keep up to date with the latest news, articles and guidance around Coronavirus on our news page.

Latest Covid-19 Guidance

Checklists & Factsheets

Our handy checklists and factsheets have now been updated. Our factsheets are full of useful information for dealing with common housing problems. Our checklists will help you to support your clients with their housing issues.

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Vulnerability & Priority Need Guide

A guide for frontline advisers supporting single people making a homeless application where there may be an issue about priority need

Download Here

Face-to-Face Training Cancelled Until Further Notice

Following on from the government’s announcements on the 16th March, it is clear we are now entering a new phase of the coronavirus pandemic. We therefore feel it is best to cease delivery of all face-to-face training until further notice.

We will continue to offer webinar and e-learning and aim to introduce further topics in the course of the next couple of weeks.

Chat Online

Talk to a housing professional online using our Webchat, click on 'chat with us' to start talking to an adviser.

More about webchat

Face-to-Face Training Cancelled Until Further Notice

Following on from the government’s announcements on the 16th March, it is clear we are now entering a new phase of the coronavirus pandemic. We therefore feel it is best to cease delivery of all face-to-face training until further notice.

We will continue to offer webinar and e-learning and aim to introduce further topics in the course of the next couple of weeks.

Coronavirus

Keep up to date with the latest news, articles and guidance around Coronavirus on our news page.

Latest Covid-19 Guidance

Problems with Housing Benefit and Universal Credit Housing Costs Element?

Speak to our welfare benefit team for help. Get in touch via the consultancy line.

Log In

Face-to-Face Training Cancelled Until Further Notice

Following on from the government’s announcements on the 16th March, it is clear we are now entering a new phase of the coronavirus pandemic. We therefore feel it is best to cease delivery of all face-to-face training until further notice.

We will continue to offer webinar and e-learning and aim to introduce further topics in the course of the next couple of weeks.

Advice on the Homelessness Reduction Act

If you have any questions relating to the Homelessness Reduction Act and how this impacts on your clients, contact our team of expert advisers via phone, email or webchat.

Log In

Coronavirus

Keep up to date with the latest news, articles and guidance around Coronavirus on our news page.

Latest Covid-19 Guidance

Welcome to the National Homelessness Advice Service (NHAS) Website

In response to the latest Government guidance. and the developing situation with the Coronavirus (Covid-19) outbreak, NHAS have made some changes to ensure the wellbeing of our users and staff during this time whilst continuing to deliver our services to support you in your role.

NHAS Training

We feel it is best to cease delivery of all face-to-face training until further notice. We will continue to offer our existing webinar and e-learning programme and aim to introduce further webinar topics in the course of the coming couple of weeks.

NHAS Consultancy Line

Telephone and webchat advice continue to be available as usual. We will update if the situation changes.

NHAS Events

Our Plymouth event, scheduled for 19th March has been postponed until June 2020 at the earliest, date tbc. Upcoming events will be kept under review.

NHAS Resources

We will continue to share the latest housing, debt and benefits related guidance, including that related to the Covid-19 outbreak. This can be found in the ‘Latest News’ section of the website, on our NHAS Linked In page and Closed Facebook Group, together with any other resources that may be helpful to you or your clients at this time.

What we do.

Word from our members

This is the first time I have done a webinar and was surprised at how easy it was to join in, information was clear and well delivered. Having 2 trainers worked well so did the quizzes. Slides are well written; they are easy to follow, concise, logical and will be a useful reference guide in the future.Webinar delegate

Succinct, thorough and pertinent expert advice. Really brilliant. I couldn't find it in books. thanks so much - you've prevented someone becoming homeless.Housing Second Tier Service referrer

Astounding service-- strong and thoughtful advice delivered coherently by phone and later in email. So pleased something like this exists.Consultancy Line user

This was excellent training and I benefited from meeting other practitioners and learning how other areas work and what resources they have available.Face to face course delegate

I used the webchat service and was extremely impressed. The adviser who attended my chat was extremely helpful and informative, I will not hesitate to recommend and use this service again should I need to. Thank you again, brilliant service.Webchat user