Our handy checklists and factsheets have now been updated. Our factsheets are full of useful information for dealing with common housing problems. Our checklists will help you to support your clients with their housing issues.
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We’re introducing a programme of scheduled courses to complement our existing in-house training offer for local authorities, covering a range of courses from our existing programme and a newly developed Introduction to Homeless Inquiries briefing.
Local Authority Training
A guide for frontline advisers supporting single people making a homeless application where there may be an issue about priority need
Talk to a housing professional online using our Webchat, click on 'chat with us' to start talking to an adviser.
More about webchat
Speak to our welfare benefit team for help. Get in touch via the consultancy line.
If you have any queries on the new Act that came in to effect on 20th March 2019 – our trained housing advisers are ready to assist via phone, email or webchat.
If you have any questions relating to the Homelessness Reduction Act and how this impacts on your clients, contact our team of expert advisers via phone, email or webchat.
Welcome to the National Homelessness Advice Service (NHAS) Website
We provide FREE expert advice, training and support to housing professionals working in local councils, voluntary advice agencies, local Citizens Advice and public authorities in England.
If you are a member of the public seeking housing advice, please click here.
What we do.
Word from our members
I used the webchat service and was extremely impressed. The adviser who attended my chat was extremely helpful and informative, I will not hesitate to recommend and use this service again should I need to. Thank you again, brilliant service.Webchat user
Astounding service-- strong and thoughtful advice delivered coherently by phone and later in email. So pleased something like this exists.Consultancy Line user
This was excellent training and I benefited from meeting other practitioners and learning how other areas work and what resources they have available.Face to face course delegate
Succinct, thorough and pertinent expert advice. Really brilliant. I couldn't find it in books. thanks so much - you've prevented someone becoming homeless.Housing Second Tier Service referrer
This is the first time I have done a webinar and was surprised at how easy it was to join in, information was clear and well delivered. Having 2 trainers worked well so did the quizzes. Slides are well written; they are easy to follow, concise, logical and will be a useful reference guide in the future.Webinar delegate
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