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National Homeless Advice Service

Housing & Planning Act

The Housing and Planning Act gives tenants and local authorities new powers to take action against rogue landlords. Get up to speed with civil penalties and the expansion of rent repayment orders with our expert team of advisers via phone, email or webchat.

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Does your client have arrears on a loan secured on their home?

Get advice from the NHAS Housing Debt Casework team.

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Homelessness Reduction Act training

Get up to speed with the latest on the Homelessness Reduction Act through our webinar and face to face course.

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Welcome to the National Homelessness Advice Service (NHAS) Website.

​We provide FREE expert advice, training and support to housing professionals working in local councils, voluntary advice agencies and local Citizens Advice in England.

If you are a member of the public seeking housing advice, please click here.

What we do.

Word from our members

I used the webchat service and was extremely impressed. The adviser who attended my chat was extremely helpful and informative, I will not hesitate to recommend and use this service again should I need to. Thank you again, brilliant service.Webchat user