Members of the public

Public Advice Factsheets

Factsheets can be used by members of the public and professionals. Each factsheet aims to give a general overview of a particular housing or welfare subject, covering Benefit Cap, Bedroom Tax, Housing benefit (under 35s), Tenancy deposit schemes, illegal eviction and more. 

You can find more in-depth information on some topics in our public advice guides.


Click on the subject titles below to find the relevant factsheets.

Finding accommodation and tenancy issues
Rent, benefits and money
Repairs & safety
Possession and eviction
Harassment & illegal eviction
Renting out a room / taking in a lodger
Domestic abuse
Children act & leaving care
Mobile home owners
COVID-19 (Coronavirus)

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