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National Homeless Advice Service

Disclaimer, Copyright, Privacy and Cookies


The National Homelessness Advice Service (NHAS) has tried to ensure that the information on this website is accurate. However, NHAS will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. The NHAS endeavours to provide a service of the highest quality. However, we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of www.nhas.org.uk.

The NHAS assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by the NHAS of the linked website or any association with its operators. Further, the NHAS has no control over the availability of the linked pages.


Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with the NHAS and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.

Privacy policy and use of cookies

The NHAS is committed to safeguarding your privacy, while providing a high quality of service. The NHAS will treat your personal information as confidential and your details will not be given or sold to anyone.

We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.


We use cookies on this website to:

  • track aspects of user visits, including: the length of a user’s visit, their browser, geographic location and the use of the site’s search facility
  • remember a user’s login details, removing the need to log in on return visits

For more on how cookies work and can be managed, visit www.allaboutcookies.org.

Your personal information

When you provide the NHAS with personal information, for example, when using the Contact us form, we take steps to ensure that your information is treated securely.

The NHAS makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, the NHAS cannot ensure or guarantee the security of information when it is being transmitted.

NOTE: This privacy policy only covers this website www.nhas.org.uk; other websites linked from this website are not covered by this policy. Once you have accessed another website via one of our links you will be subject to the security and privacy policy of that site.