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National Homeless Advice Service

Statistics published on SMI Loan take up

Posted by Debbie Watson April 03, 2018

This ad hoc publication provides data on communication with claimants on changes to SMI and claimants’ intentions on taking up a loan as at 21 March 2018. This includes:

  • the number of claimants the Department for Work and Pensions (DWP) has attempted to contact
  • the number and proportion of claimants intending to accept, decline or are undecided on taking up the SMI loan
  • the total volume of letters and telephone calls made to claimants (this data as at 15 March 2018)

Conversion of Support for Mortgage Interest from a Benefit into a Loan: claimant communication and intention to take up a loan