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National Homeless Advice Service

Factsheets for the public

We have produced a number of factsheets across the following areas that can be used by the public and advisers:

1. Homelessness

  • Applying as homeless flowchart (1 of 6) BEING UPDATED
  • Applying as homeless (2 of 6) BEING UPDATED
  • Applying as homeless - people from abroad (3 of 6) BEING UPDATED
  • Applying as homeless - priority need (4 of 6) BEING UPDATED
  • Applying as homeless - intentionally homeless (5 or 6) BEING UPDATED
  • Applying as homeless - local connection (6 of 6) BEING UPDATED
  • Full duty - temporary accommodation (1 of 4) BEING UPDATED
  • Offers of temporary accommodation (2 of 4) BEING UPDATED
  • Suitable accommodation - what does it mean (3 of 4) BEING UPDATED
  • Tips of temporary accommodation (4 of 4) BEING UPDATED
  • Homelessness - 16 & 17 year olds (1 of 2) BEING UPDATED
  • Homelessness - young people 18+ (2 of 2) BEING UPDATED
  • Habitual residence test
  • Out of hours emergencies
  • Domestic abuse: housing options (1 of 2)
  • Domestic abuse: Women’s refuges(2 of 2)

2. Finding accommodation and tenancy issues

3. Disrepair and problems with landlords

4. Rent, benefits and money

5. Eviction and possession

6. Housing options for offenders