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National Homeless Advice Service

Accessibility

Introduction

We are committed to making all our websites as easy to use as possible for all our users. We use the Worldwide Web Consortium accessibility standards for our website. We have worked with AbilityNet on improving our accessibility standards. For more information about these standards, go to www.abilitynet.org.uk.

Changing the size of the text on your computer

You can make the text on your computer bigger. The way you do this depends on what computer you are using. For more help on this, go to www.abilitynet.org.uk and choose the skill sheet called ‘Choosing your Preferred Text Style in Windows’.

Using shortcuts to browse the internet

If you have difficulty using a mouse, or simply want other options, you might prefer to use the keys on your computer to move around our website more quickly. These are called shortcuts and which keys you use for them depends on the browser you’ve got.

Here we’ve provided links to help with using the shortcuts for four main browsers - Internet Explorer, Firefox, Opera and Safari. To go to the information for each one, select the one you want from the list below:

Changing how information is shown on your screen

How much information you can see on your screen is controlled by the screen setting. For example, you can make things look bigger on your screen, or you can make things look smaller so you can include more information on your screen. How you change your screen setting depends on your computer, for more information, go to ˜Help with seeing the screen’ on www.abilitynet.org.uk.

Changing colours and fonts

You can control the colours and fonts on the NHAS website. For example, you can change the background colours and the colour of the fonts, so there is more contrast. This will make the text easier to see. This may be particularly useful if you have a visual impairment.

How you change the colours and fonts depends on your computer. For more information, go to www.abilitynet.org.uk and choose the appropriate skill sheet.

Mouse settings

You can change the settings on your mouse, for example:

  • you can slow down the speed it moves
  • you can adapt your mouse if you’re left-handed
  • you can make the pointer bigger

How you change mouse settings depends on your computer. For more information, go to www.abilitynet.org.uk.

Keyboard settings

You can change:

  • the time that passes before a key that you hold down starts repeating itself
  • how quickly characters are repeated when you hold down a key
  • the rate at which the cursor blinks

How you change keyboard settings depends on your computer. For more information, go to www.abilitynet.org.uk.

Useful external links

The following links give you more information about making the web easier to use:

  • AbilityNet is a national charity helping disabled adults and children use computers and the internet by adapting and adjusting their technology. They produce a number of skills sheets which explain how to adapt our computer to make features more accessible
  • The BBC site www.bbc.co.uk/accessibility includes clear information about ways of making the web easier to use
  • Seeing it my way works to ensure that blind and partially sighted people can access the support and information services needed for independent living.
  • The Equality and Human Rights Rights Commission works to eliminate discrimination, reduce inequality, protect human rights and to build good relations, seeking to ensure that everyone has a fair chance to participate in society