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Current training offer

Last updated on 17/09/21

There are just a few spaces remaining for September sessions. Please check the training portal for up-to-date information and spaces available.

Free ninety-minute webinars: September - December 2021

As spaces on the below free sessions are in high demand please cancel if you book a place then later find you cannot attend.

Please check the training portal regarding suitability, including any existing knowledge requirements.

Group training 
We can train groups of staff via webinar, with basic tailoring on request, to a group of 15 minimum up to a maximum of 25 delegates.

Please note: we are already fully booked for MHCLG funded group training throughout September, October and November. If you need training delivered to a group of staff before December 2021 Shelter Training can deliver this for a fee.

Awareness Level:

Understanding Homelessness and Housing: Local Authority Duties: 
Thurs 7 Oct 2.00pm; Fri 22 Oct 2.30pm; Tues 16 Nov 2.30pm; Thurs 9 Dec 10.30am

Pre-recording: Understanding Homelessness and Housing: Local Authority Duties (aprx 40 mins): 
listen anytime

Level One (Introductory):

Casework Skills: Good Practice:
Tues 12 Oct 9.30am; Wed 27 Oct 2.30pm; Mon 8 Nov 9.30am; Wed 10 Nov 9.30am

Ending a Tenancy: a Tenant’s Rights:
Tues 12 Oct 2.30pm; Tues 9 Nov 10.30am; Mon 22 Nov 2.30pm; Fri 10 Dec 9.30am

Introduction to Eligibility for Housing Assistance:
Tues 5 Oct 2.30pm; Fri 15 Oct 10.30am; Fri 12 Nov 2.30pm; Thurs 2 Dec 10.30am

Introduction to Motivational Interviewing:
Mon 4 Oct 2.30pm; Fri 22 Oct 10.30am; Thurs 18 Nov 2.30pm; Tues 14 Dec 9.30am

Introduction to Telephone Skills:
Wed 6 Oct 11.00am; Tues 9 Nov 2.30pm; Wed 15 Dec 10.30am

Skills in Establishing Housing & Homelessness Needs:
Mon 4 Oct 10.30am; Tues 26 Oct 10.30am; Thurs 4 Nov 10.30am; Wed 24 Nov 2.30pm; Mon 13 Dec 10.30am

Skills to Establish Effective Next Steps:
Tues 5 Oct 10.30am; Fri 15 Oct 9.30am; Thurs 25 Nov 10.30am

Time Management During Remote Working:
Thurs 21 Oct 2.00pm

Level Two (Intermediate):

Assisting Non-UK Nationals:
Tues 12 Oct 2.00pm; Fri 29 Oct 10.30am; Fri 12 Nov 9.30am; Mon 15 Nov 2.30pm; Mon 22 Nov 10.30am; Mon 6 Dec 9.30am; Tues 7 Dec 2.00pm

Assured Shorthold Tenancies - S21 Notices:
Mon 18 Oct 10.30am; Wed 27 Oct 9.30am; Fri 29 Oct 2.30pm; Tues 16 Nov 9.30am; Tues 23 Nov 2.30pm; Fri 3 Dec 9.30am; Wed 8 Dec 11.30am; Fri 17 Dec 2.30pm

Complex Needs and Domestic Abuse:
Fri 1 Oct 2.30pm; Fri 8 Oct 2.30pm; Mon 25 Oct 10.30am; Thurs 4 Nov 2.30pm; Mon 15 Nov 10.30am; Wed 24 Nov 9.30am; Thurs 2 Dec 11.30am; Fri 10 Dec 2.30pm; Wed 15 Dec 9.30am

Dealing with Landlord Harassment and Unlawful Eviction:
Thurs 14 Oct 2.30pm; Wed 20 Oct 11.30am; Wed 17 Nov 9.30am; Thurs 25 Nov 2.30pm; Mon 13 Dec 9.30am

Eligibility for Housing Assistance – EEA Nationals:
Tues 5 Oct 9.30am; Tues 26 Oct 2.30pm; Wed 3 Nov 11.30am; Thurs 18 Nov 10.30am; Mon 29 Nov 2.30pm; Wed 1 Dec 10.30am; Tues 7 Dec 9.30am; Wed 15 Dec 2.30pm

Eligibility for Housing Assistance – Non-UK & EEA Nationals:
Wed 13 Oct 2.30pm; Thurs 28 Oct 2.30pm; Fri 5 Nov 2.30pm; Wed 10 Nov 10.30am; Wed 24 Nov 10.30am; Fri 3 Dec 2.30pm; Thurs 16 Dec 11.30am

Homelessness and Temporary Accommodation:
Mon 4 Oct 9.30am; Mon 25 Oct 2.30pm; Mon 8 Nov 11.30am; Mon 15 Nov 9.30am; Tues 30 Nov 9.30am; Mon 6 Dec 2.30pm; Mon 13 Dec 2.30pm; Mon 20 Dec 10.30am 

Houses in Multiple Occupation:
Fri 15 Oct 2.30pm; Wed 8 Dec 9.30am

Pre-recording: Houses in Multiple Occupation: Mandatory Licenses (aprx 40 mins):
listen anytime

Housing Duties to Young People:
Fri 8 Oct 10.30am; Mon 18 Oct 2.30pm; Tues 2 Nov 2.30pm; Fri 19 Nov 10.30am; Tues 14 Dec 2.30pm 

Introduction to Housing Conditions and Disrepair:
Tues 12 Oct 10.30am; Fri 3 Dec 10.30am 

Mortgage Possession: Helping Tenants of Landlords:
Tues 9 Nov 9.30am; Mon 6 Dec 10.30am

Persons from Abroad: An Introduction to Housing Cost Entitlement for EEA National Households:
Tues 28 Sept 2.30pm; Wed 13 Oct 10.30am; Thurs 9 Dec 9.30am

Recognising Coercive Control:
Thurs 7 Oct 11.30am; Wed 20 Oct 2.30pm; Mon 8 Nov 10.30am; Wed 1 Dec 11.30am

Suspending a Warrant:
Tues 19 Oct 9.30am; Wed 1 Dec 2.30pm

Tenant Fees Act:
Thurs 14 Oct 10.30am; Thurs 16 Dec 10.30am

Transferring a Tenancy: Issues to Consider:
Thurs 7 Oct 10.30am; Fri 12 Nov 11.30am; Tues 7 Dec 10.30am 

Understanding Homelessness Vulnerability:
Mon 25 Oct 9.30am; Tues 2 Nov 2.30pm; Fri 12 Nov 10.30am; Tues 30 Nov 2.30pm; Wed 8 Dec 10.30am; Thurs 16 Dec 2.30pm

Understanding Right to Rent:
Wed 20 Oct 10.30am; Tues 2 Nov 10.30am; Mon 13 Dec 11.30am

Understanding Statutory Overcrowding:
Fri 1 Oct 2.00pm; Thurs 21 Oct 2.30pm; Thurs 11 Nov 10.30am; Tues 23 Nov 10.30am; Tues 14 Dec 10.30am

Understanding Suitability of Accommodation:
Mon 11 Oct 10.30am; Tues 26 Oct 9.30am; Mon 1 Nov 10.30am; Wed 17 Nov 2.30pm; Mon 29 Nov 10.30am; Wed 9 Dec 2.30pm; Thurs 16 Dec 9.30am

Understanding Tenancy Deposits:
Mon 11 Oct 2.30pm; Wed 17 Nov 10.30am; Tues 30 Nov 10.30am

Understanding Tenant Under Occupancy:
Wed 22 Sept 9.30am

Understanding the Public Sector Equality Duty: Homelessness and Housing:
Tues 19 Oct 10.30am; Mon 1 Nov 9.30am; Fri 26 Nov 10.30am; Tues 7 Dec 2.30pm

How to book a topic

Login to the training portal, go to course search and use the keyword search to find the topic you are interested in.