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Face-to-Face Courses & Briefings

With ongoing COVID-19 restrictions, NHAS is offering online learning through a range of webinars and e-learning courses. Face-to-face training will resume as soon as it is safe and possible to do so.

Training programme

Our programme of training is always being developed to ensure we're providing you with support on the most essential topics and new areas of law. We offer awareness level, introductory and intermediate level training. 

See our webinar and e-learning pages for lists of current topics.

Group webinar delivery

Webinars can be delivered, for free, to groups of staff at NHAS eligible organisations, including basic tailoring where appropriate. We can deliver webinars to a minimum of 15 delegates and a maximum of 25 delegates per session. Please contact nhastraining@shelter.org.uk with any requests or queries.

Please note: we are already fully booked for MHCLG funded group training throughout September, October and November. If you need training delivered to a group of staff before December 2021 Shelter Training can deliver this for a fee.

Group training at your own venue

We are starting to reintroduce face-to-face training for groups of 8 to 16 delegates.

From mid-October 2021 we can deliver the following full-day face to face training courses:

  • Housing Status and Security of Tenure
  • Homelessness Duties
  • Advising on Possession Proceedings for Rented Housing

Email nhastraining@shelter.org.uk for course outlines.

Please ensure you are able to provide a suitable room in accordance with your organisation’s covid guidelines and that your staff are happy to attend before you enquire. If you need to cancel or reschedule please let us know with 4 weeks notice.

How to book

Step 1: Set up a Training Portal Account

All scheduled face-to-face courses, briefings, webinars and e-learning courses can be booked through our online portal. You will need your unique training user ID and password to book.

If you don't have an account please email nhastraining@shelter.org.uk stating your full name, organisation and postcode.

If you already have an account, go to step 3.

Step 2: Download Our Portal Guides

Manager Portal Guide If you are a manager and will be using the booking portal to book your staff onto courses then read our Manager Portal Guide. In the manager portal, you can review course bookings, create new account users, book courses for users, view training history, and run reports.

Learner Portal Guide The Learner Portal Guide is the view of the booking portal that users (who are not designated as managers/account managers) will see when they log in. Within a user portal the learner can search for courses to book, view courses they are booked on to, book bitesize elearning, and more.

Step 3: Book a Course

You will need your unique training user ID and password to book.

All scheduled face-to-face courses, events, webinars and e-learning courses can be booked through the portal