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Guides for professionals

All guides have been written by our team of legal experts to help you give the best advice to your clients. 

Vulnerability & priority need guide

Are you a frontline adviser supporting single people in making a homeless application where there may be an issue about priority need? This guide will help you to understand what priority need is and why it's important.

Housing options for ex-service personnel guide

This guide has been developed to help frontline advisers (including DWP, prison, probation, and NHS staff) advise ex-service personnel and their families when dealing with housing queries and homelessness.

Housing options for offenders guide

This guide will help you help offenders, and their families, avoid homelessness. 

Looking for public advice guides?

Our public advice guides cover subjects such as; exiting homeownership, mortgage arrears, and economic abuse.