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Guides for professionals

All guides have been written by our team of legal experts to help you give the best advice to your clients. 

Vulnerability & priority need guide

Are you a frontline adviser supporting single people in making a homeless application where there may be an issue about priority need? This guide will help you to understand what priority need is and why it's important.

Housing options for ex-service personnel guide

This guide has been developed to help frontline advisers (including DWP, prison, probation, and NHS staff) advise ex-service personnel and their families when dealing with housing queries and homelessness.

Looking for public advice guides?

Our public advice guides cover subjects such as; exiting homeownership, mortgage arrears, and economic abuse.