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National Homeless Advice Service

Duty to refer guidance for NHS staff

Posted by nicola_marklew December 05, 2018

‚ÄčThe Department of Health and Social Care have published guidance on the duty to refer, which came into force on the 1st October 2018. The new duty places a responsibility on a number of named public authority services to ensure people who are homeless or at risk of homelessness get support for their housing situation.

This guidance has been written for NHS staff working in inpatient services, emergency departments and urgent treatment centres.


For more information on the duty to refer and to access training sessions, there is a dedicated ‘duty to refer’ section of the website which you can access by logging in at the top of the screen. If you don’t have login details, please contact us by email at nhas@shelter.org.uk