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National Homeless Advice Service

Mortgage Debt Advice

Our specialist advice Mortgage Debt advice is available to existing NHAS members (Local Authority Housing Options/Homelessness teams in England, and member advice agencies) and Registered Providers to help homeowners in mortgage difficulty.

We can support you to work through your client’s mortgage debt case, or you can refer the case to us and we will work directly with the household (with their agreement).

Members can receive support with working through their client’s mortgage debt case, or refer the case to us and we will work directly with the household (with their agreement).

Local authorities and existing members can Sign In to access more information. If you have forgotten your username or password please use Contact Us to ask for the reminder.

If you are an advice agency and not currently a member but would like to find out more about our service or how to join, please go to Register.

If you are a member of the public with a housing query, go to Need Advice?

    Useful Documents

    Are you worried about your mortgage? leaflet

    Assisted voluntary sale: good practice guide

    Useful Links

    Members of the public can get help with a possession court case from the organisations detailed on our Need Advice? page