It is important to establish the criteria for assessing the effectiveness of the services.
When assessing the effectiveness of the services provided to young people who are homeless or at risk of homelessness, there are three criteria to consider:
There are considerable challenges in each of these areas which need to be addressed, including:
The process of preparing a joint protocol is likely to indicate the extent of each of these challenges in each locality. Experience so far has shown that in some areas these challenges have proved impossible to overcome. The government is monitoring the position.
Shelter has published a benchmarking guide to joint working between services. It provides a useful model, examples and assessment criteria for achieving good outcomes for children and young people in housing need, including governance, strategy, processes and delivery. Further sources of information and guidance are listed in the bibliography.