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If you are an NHAS eligible organisation looking for advice on housing issues, to help you support your clients, contact our Expert Advice Service via webchat or telephone.

Want to enquire about training as an NHAS eligible organisation? Contact us.

Unsure if your organisation is eligible to use NHAS? Check our eligibility criteria

Join our mailing list

Sign up here and receive our monthly ebulletin that includes all the latest housing and homelessness news, case law updates, key legal issues, factsheets and other resources. 

We’ll also send you information about training delivered by Shelter, including all our free-to-attend DLUHC funded webinars.

Expert Advice Service

If you are an eligible professional seeking housing, homelessness, housing debt or benefits advice to resolve a client issue, you can contact an adviser using our online webchat service or by calling us on 0300 330 0517.

Are you a member of the public looking for housing advice?

Although we are not a public facing organisation, we are able to provide helpful guides and factsheets. You can also find detailed information on the Shelter website.

Expert Advice Service