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For training enquiries, or other general enquiries including eligibility for NHAS, please complete the form below. We aim to respond within 2-3 working days. 

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Make an enquiry

Enquiries via this form are managed by our operational support team who will not be able to answer any housing or homelessness advice questions. Please contact the advice line for this. 

General Training
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Sign up here and receive our monthly ebulletin that includes all the latest housing and homelessness news, case law updates, key legal issues, factsheets and other resources. 

We’ll also send you information about training delivered by Shelter, including all our free-to-attend MHCLG funded webinars.

Need advice?

Are you a member of the public looking for housing advice? Although we are not a public facing organisation, we are able to provide helpful guides and factsheets. You can also find detailed information on the Shelter website.

Web chat

If you are a professional seeking housing, homelessness, housing debt or benefits advice to resolve a client issue, you can contact an adviser using our online chat service. We are available Monday to Friday, 8am to 6pm. Click the 'Chat with us here' button to get started.